Peninsula Council for Workforce Development

Customer Service Training Seminars

A program of the Hospitality Industry Cluster

The Hospitality Cluster of the Peninsula Council for Workforce Development (PCFWD) along with its partners - Hampton Convention and Visitor Bureau, Newport News Tourism Development Office and Newport News Hospitality Association - holds a customer service training seminars each spring and fall.

The Seminars are designed to provide training to those who serve our visitors at our various tourist attractions, hotels and restaurants in Greater Peninsula region.

Click here to download the flyer on the Spring 2012 Seminar.

Contact us today for more information on the Hospitality Cluster and the next Customer Service Training Seminars.

Photos from the Fall 2011 Customer Service Training session held at CineBistro below:

« Back to Initiatives

What's New

Our Response to the Economic Crisis

Our region's unemployment rate of has climbed to 8.5% with 59,100 individuals filing for unemployment at present time. How can businesses and job seekers cope?

Watch our video
View our presentation

Sponsorship Packages

Becoming an investor in the Peninsula's workforce just got easier. Check out our new investor and sponsorship packages that advance our area's workforce initiatives.

Newsletter

Stay up-to-date on the latest activities of the Council and its programs.

View our current issue of Workforce LINK newsletter